Roometer support

How can we help?

For help with Roometer, email us at support@roometer.app. Tell us what happened and which device you're using. Never send us a sign-in code or other secret.

Signing in

Roometer sends a one-time code to your email. Use only the newest code you received. If several codes arrive, older codes may no longer work.

Bills and payments

Roometer records shared expenses and calculates who owes what. It does not move money or connect to your bank or card. Payments happen directly between you and your roommates.

Account deletion

Roometer supports secure account deletion from inside the app. Follow the instructions on the delete account page.

Privacy requests

To ask about your information or exercise a privacy right, email support@roometer.app from the address connected to your Roometer account.